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New Program Supports Quality Improvement Through Practice Facilitation

A new program for physicians and nurse practitioners* in the Champlain region offers support to those who want to improve their primary care practice’s systems and patients’ experience and outcomes.

Through the Champlain Quality Practice Facilitation Program, experienced facilitators with expertise in improvement science meet with the practice on a regular basis – anywhere from 6-24 months – to guide the process of improving an aspect of the practice’s system of care. The improvement project is identified by the practice through a practice assessment and there is a menu of options to consider including: access and efficiency, chronic disease prevention and management, and preventive screening. Practice Facilitators provide the tools needed to make meaningful and sustainable change and focus on building skills to adapt clinical evidence to the specific circumstance of the practice environment.

The program is funded by the Champlain LHIN and there is no cost to join. There is, however, an expectation that primary care providers will devote at least three hours per month over the course of the relationship to attend facilitated team meetings and test improvement ideas. The program is offered in English and French.

Practice Facilitation is internationally recognized. The research shows it is an effective intervention for sustained improvement of chronic disease management and the adoption of clinical preventive care guidelines in primary care (Hogg, Baskerville, & Lemelin, 2005; Parchman 2014).

* to be eligible, nurse practitioners must be functioning in a role where they are responsible for the care of their own panel of patients.

MainPro Accreditation

This program meets the accreditation criteria of the College of Family Physicians of Canada and has been accredited for 20 Mainpro-C credits.

More Information

If you have questions about the program, visit or contact a practice facilitator directly:

Article written by: Ruth Dimopoulos, Quality Practice Facilitator

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